PRIVACY POLICY

Your Privacy, Our Responsibility

Introduction

At Sirilak Jewellers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Information We Collect

We may collect the following information when you use our website or contact us:

  • Name, phone number, and contact details

  • Billing and shipping information for orders

  • Order history and purchase details

  • Messages sent via contact forms or WhatsApp

  • Technical data such as browser type, device information, and IP address

How We Use Your Information

Your information is used to:

  • Process and manage orders

  • Provide customer support and communication

  • Improve our website, services, and user experience

  • Send order updates or important service-related notifications

  • Maintain security and prevent fraud

Payment & Security

All payments are processed through secure third-party payment gateways. Sirilak Jewellers does not store or have access to your full payment card details.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. Information may only be shared with trusted service providers when necessary to:

  • Process payments

  • Deliver orders

  • Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience and analyze site performance. You may disable cookies through your browser settings, though some features may not function correctly.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates to your information

  • Request deletion of your data, subject to legal requirements

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp or social media. Sirilak Jewellers is not responsible for the privacy practices of these external websites.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our contact page